Showing posts with label cross contamination. Show all posts
Showing posts with label cross contamination. Show all posts

Friday, August 23, 2013

Boar's Head Products May Be Contaminated at Kroger!


Don't trust everything you read!! Boar's Head products may be contaminated at Kroger stores!

We are big fans of Boar's Head products. Why? This company is committed to providing excellent gluten free products—says so right on all of their labels and brochures. Since my husband is celiac and very intolerant of gluten, finding a company with a line of products to make a party tray on a moment’s notice is important to us.

For years, we have confidently purchased Boar’s Head products from our local Kroger store in Opelika, Alabama, and have always been very satisfied with them. That was until recently.

While purchasing Boar’s Head prosciutto and provolone cheese at the deli counter a few days ago, I noticed a little sign in the corner of the case that says “ Products in this case may have come in contact with . . .” and list all of the eight recognized allergens, including wheat.

12 Tips to Keep College Students with Dietary Restrictions Safe


College is supposed to be an educational experience, preparing you for the wonderful life awaiting you beyond the walls of academia, but let’s be honest. Most look forward to a fun time with new friends, in a new environment with a new way of life called independence.
Pizza parties late at night, a burger on the run or just maybe when no one was looking an illicit beer or two from an upper classman are a few of the many things that make up college life. Oh yeah! There are those study groups too, but still a social scene nevertheless.
Being away from home for the first time and rooming with one or more people you hardly know while trying to learn the ropes of which professor to sign up for which class can be a little daunting. I can tell you right now; this country girl was overwhelmed during those first few days at The University of Montevallo, especially when my history professor made the proclamation at the beginning of our first class that she was “married” to history. I knew I, as in the entire class, was in trouble.
Many freshmen experience a bout or two of homesickness, particularly when they get that first test back with a grade somewhat lower than what they had been accustomed to receiving in high school. Rooming situations sometimes do not work out as well as anticipated, or that love of your life from the year before finds someone new.
That eagerly anticipated first taste of freedom away from the watchful eye of parents can prove to be rather lonely, especially before a new routine is established and new friendships begin to blossom. When you throw a monkey wrench, such as Celiac disease, or any severe food allergy or sensitivity for that matter, into the mix, the long awaited college scene can suddenly become a nightmare—a dangerous nightmare.
Anyone with food allergies or sensitivities may begin to feel very isolated and set apart from the remainder of the folks around them. Spontaneous stops with friends at local hot spots become dreaded experiences.
Navigating the food waters of a college campus really should begin months prior to “move-in” day. So, just what can students (and their parents) do to ensure safe food and a good college experience. Here is a cursory list to get you started in the right direction.
  1. Get a letter from you doctor explaining your food allergic, sensitivity or disease, such as Celiac. Ask you physician to include what is required to meet your needs. This is especially important if you are planning to live in a dorm and eat most of your meals on campus.
  2. Develop a chef’s card (click link to our Chef's Card)      explaining your particular dietary restrictions and what needs to be done in the preparation of your food to keep you safe. Also, include what happens if these requests are not met. Have the cards printed on brightly colored, as in neon, card stock. Try to keep the size to that of a post card.
  3. Wear a medical alert bracelet stating your food problem, such as Celiac, gluten intolerant, peanut allergy or whatever. Keep it on at all times.
  4. Register with the office of disability services. Yes, the office of disability services—this office can help make your requirements heard and your needs met.
  5. You will also want to make sure to talk directly with the head of food services and the campus dietician.
  6. Since most Celiacs, gluten intolerant and those with most any food allergy will accidentally ingest the very thing they do not need to eat, the director of the student health center director needs to know about your health concerns and dietary restrictions in the event you do get sick.
  7. Tell everyone about your dietary problems. Get as many people involved with your health care as possible. Roommates, friends, the resident advisor or landlord, your professors and anyone else willing to listen so that they can help you avoid problems and know how to help you if you do get sick.
  8. If sharing a kitchen, ask your roommates to store their food on the bottom shelves so that if something leaks or fall, your food does not get contaminated. Have your own pots, pans and utensils. Label everything that belongs to you as gluten free.
  9. If living in a dorm, seek special permission to have a hot plates, refrigerator and toaster oven so that you can prepare you own foods.
  10. Stock up on dorm friendly foods such as gluten free snack foods, granola and energy bars such as Kinds fresh fruits, cheese, peanut butter and deli meats from brand’s such as Boar’s Head. When purchasing deli meats, give the clerk one of your Chef’s Cards and demand the machine be cleaned BEFORE slicing your meat or cheese.
  11. Download apps for your smart phone or iPad that will help you navigate the gluten infested waters of buying food or eating in restaurants. Take these with you, especially when shopping for food. Mark websites that list terms commonly used that indicate the presence of gluten
  12. Purchase groceries during on weekdays during normal business hours so that you can call companies about products. Ask these questions:
    1. Does this product contain any ingredient that may contain gluten or any derivative of wheat?
    2. Was this product processed in a plant that also processes wheat, barley, rye or oats?
    3. Was this product processed on shared equipment?
My best advice to students facing navigating college while coping with a restrictive diet is to hold your head high and stand your ground! Let’s face it; if you have eaten something that makes you sick, there is no fun to be had. Even worse, some allergies such as peanut could lead to death.
You will enjoy college life so much more and make better grades to boot if you stick to your food regimen.

Author: Dr. Jacquelyn P. Horne
Copyright: 2013


Monday, July 1, 2013

Alabama's Gulf Coast's Best Kept Secret--Sad Epilogue 6-28-13

Dinner 6/28/13
Epilogue to the initial post on October 16,2013:
My husband asked me where would I like to go for a little birthday get-away. The first thing that came to my mind was the Gulf Coast even though I knew that eating anywhere along Alabama's Gulf Coast for Rick is always sketchy at best. I was confident I could take a few things I had prepared, throw in a few certified gluten free granola bars and pick up fruit at Publix in Fairhope. We would be fine because I knew that we could eat our special dinner relaxed at the Grand Hotel in Fairhope because of the awesome skills of the chef and his staff to prepare fried seafood that is totally gluten free. 



Now, I knew my buddy Charles had gotten a well deserved promotion, but he had assured me the quality and service would not change. This meant we could continue eat delicious, gluten free fried Gulf Coast seafood with wild abandon in a gorgeous atmosphere. He suggested to call ahead to give the "chef" a head's up a few hours ahead.

On Friday afternoon, June 28, 2013--actually the day after my birthday--my husband called about five hours in advance to make a reservation for two. He explained to the reservationist  that he was Celiac and  we would be ordering the fried seafood platter that the chef had prepared for us using a potato flour blend the last three times we had visited. He also gave her his cell number and asked her to call if there was any problem. She assured that she would relay the message.

We arrived all dressed up and relaxed for my night on town, looking so forward to a wonderful meal that we did not have to prepare in such a beautiful area. We presented our server with our chef's card and told the her what we would be ordering so that she could alert the chef. She said they could not fill our request because they did prepare anything with potato flour. We demanded to speak to the dining room manager and the chef. A person who spoke limited English came out and was clueless about our reservations, food requirements and preferences. 

We demanded to speak to the chef. A young man wearing a chef's jacket came out. He said that he knew nothing about the kitchen protocol of the main chef. He had never heard of the main chef using a flour mixture or using a dedicated fryer. Again, communication was a problem, not because of broken English, but because he could not intelligently discuss Celiac disease, gluten intolerance or food preparation methods. I offered to teach and show him how;--I am a home economist and ServSafe Certified. 

From my perspective, there were several problems: 
1. The person who took the reservation simply lied. She did not relay the message as Rick had asked and she had promised, not did she call.
2. The dining room manager could not communicate well enough to convey to us he had any understanding of the seriousness of dietary restrictions and allergies. 
3. The person in the chef's coat was apparently not a chef or even a cook, just someone they jerked out of the back and slapped a chef's coat on. 
4. Management has no interest and/or does not want to handle dietary restrictions of their clientele, which is abysmally stupid for a four/five star restaurant in a resort area. One percent of the population has Celiac disease and another seven to eight  percent have some degree of gluten intolerance, which means they are conceding almost 10 percent of their diners to restaurants who are smart enough to offer delicious gluten free options.
5. If the restaurant had changed its protocol and could not handle special dietary restrictions, simply tell us. I would have understood and respected that, but they chose to lie and tap dance.

We ended up eating smoked tuna fish salad I had made, along with some fruit and gluten free Refrigerator Chocolate Peanut Butter Cookies (Click for recipe) and shared a bottle of cava in our hotel room.

The Grand Hotel ruined our special evening--at least on the surface. My husband and I always enjoy time spent together. But, I must admit that after that horrible experience, it took us two or three hours for our disappointment to lift, and that should never have happened.

Sadly, I can no longer endorse or recommend my all time favorite place to have a special meal. My original accounting that you will find below no longer applies. 

Tuesday, June 25, 2013

Hold the Gluten Please: Six Common Ways to Consume Gluten Outside the Home

Let's face it. Everyone sooner or later accidentally ingests gluten, making some really sick. Keep in mind that regardless of the severity of your reaction, the person with Celiac disease is still receiving damage.

Dining at home is usually safe, or should be. Personally, we have a dedicated gluten free kitchen. Call me lazy, but with only two in family, it just does not make sense to try to have designated areas for gluten and for non-gluten foods. And hey! I can assure you I am not missing anything other than feeling bloated and sluggish a lot of the time.

Back to the subject at hand--getting restaurants and others to hold the gluten. When dining outside the home, the landscape changes dramatically. Okay, sure you are armed with a chef’s card explaining your dietary constraints, so you are perfectly safe. Not so fast! There are land mines all implanted in the gluten laden world just waiting for you. Here are just a few you may have not thought about prior to reading this:

Thursday, March 21, 2013

Three Steps to Take to Avoid Gluten When Buying Groceries


How to stay safe while purchasing your food at the grocery store just many be the next $64,000 question. Selecting food that is gluten free is fairly easy, or should be. Let’s face it; most foods are inherently gluten free. The problem is the creativity of food manufacturers to search for and find new and different ways to contaminate perfectly good food that is otherwise free of gluten.

Do you want to know what I think? Frankly, I believe the powers-that-be in the food manufacturing kingdoms really don’t give a freaking, flying hoot in you know where about whether folks get sick. All they care about is the bottom line which is the almighty dollar. Remember what the Bible has to say about the rich man getting into heaven.

Sunday, February 24, 2013

Don't Believe Everything You Read on Shelf Labels


If you are Celiac or gluten intolerant and go through the grocery store picking up whatever you might see that looks interesting based on the shelf talker alone, you may be in for a rough few days ahead ahead. The dried mango (pictured above), produced and packaged by American Importing, Inc. just happens to be one or those products. 

Wednesday, January 30, 2013

Is Coming Out of the Kitchen Really Safe--Another Possible Cross Contamination Issue


Just when I thought it was safe to come out of my kitchen, I learned a new lesson in cross contamination. Don’t laugh, but I have always dusted my canned goods a time or two a month. I didn’t, however, feel the need to sanitize the tops of all the items I purchase.
My sweetie is a very, very gluten intolerant Celiac. Even the teeniest, tiniest speck will make him extremely sick. The result of learning this tidbit of information about Rick has meant revamping how I buy groceries and prepare his food. I also did a major overhaul of standard items on hand in my pantry and replaced pieces of cooking equipment and utensils such as wooden spoons and cutting boards which because of their porous nature might retain a bit of gluten.
I know--we have a bad habit--sipping sodas when we travel. Never, ever having had a problem before, we thought nothing of zipping the top right off and swigging away as we headed off to Columbus, GA last week. Within 15 miles, Rick began to have his usual symptoms when confronting a gluten cross contamination situation, starting with tremendous bloating.
To make a long day into a short story, he was absolutely miserable the remainder of the day. But, what in the world could have done this to him? Where could he have gotten gluten. We had had no breakfast, and his last meal, cooked by me in our very own kitchen, was more than 12 hours prior. The only thing he had consumed was about four or five ounces of a 20 ounce diet drink. Okay—cross contamination at the bottling company or in the plant of one of their vendors—had to be. These were the only the two possibilities. Right? Read on.
The first thing we did when we returned home was get on the Internet to look up the company’s phone number. The customer representative tried her best to be helpful, taking down all the information, including the control number on the bottle. She could tell us the date and where the drink was bottled, assuring us that every ingredient was certified gluten free and that the drink could not have possibly been contaminated during the manufacturing and bottling process.
Is it possible? No, I don’t want to go there! Just maybe the person stocking the cooler had been eating crackers or candy while handling the drink bottles by their tops. I told you I didn’t want to think about this.
With all the other possibilities shot down, that is the only scenario that makes sense. The neck of Rick’s drink bottle was contaminated by someone who apparently had not washed their hands. If remnants of gluten could remain on the neck of a bottle, what else could be lurking on packaging because of improper hygiene? How gross is that?
Thinking about what had probably happened, I was the one feeling not so hot. When we put anything to our lips, whether a drink bottle or a glass of water handed to us by a server or pour something out of an open jar such as honey or jam or whatever, how do we know something has not contaminated that rim? I may be becoming somewhat paranoid, but I have launched my own personal counter attack against folks who don’t wash their hands before handling my stuff. Everything gets a good going over with disinfecting wipes prior to use.
Just a little food for thought, so to speak--can we really be too careful? 



Thursday, January 10, 2013

Keeping the Traveling Celiac Safe--Two Near Disasters

This past week, Rick and I took a mini vacation to the beautiful Smoky Mountains. When traveling with a loved one who has a serious dietary constraint, aka, Celiac, traveling can be anything but enjoyable, especially when eating at unknown food establishments. I tend to go either into a panic mode or an attack mode.

Tuesday, September 4, 2012

Fighting Cross Contamination---a Response to B Nutty


Sign on Kroger Deli Case @ Tiger Town Location, Opelika, AL
I have apparently stepped on Kroger’s contaminated toes. 

On July 6, 2012, I posted a picture of the sign on the deli display case warning that all products in that case “may have come in contact with” and went on to list all eight of the recognized allergens. The sign is prominently displayed in several places on all the deli cases and the fresh meat cases at the Kroger located in the Tiger Town shopping center in Opelika. The signs warn that all the products in the case may be contaminated with one or more of the allergens. This means that Kroger does not control what comes into contact with what in the cases. This is scary, because many of the items are raw meats, including chicken and fish.

Granted, I do not know about Kroger deli and meat counters at other locations, but I do know about the one where I shop. We take the signs seriously and believe them when they say they do not know what is going on in their cases (and by inference on their slicers as well). Heeding those signs, we cannot purchase any meat from those counters in Kroger at the Tiger Town location.

Today, I was going through my inbox box after a long and emotional weekend, but that is another story. I ran across a less than flattering email from a person going by the name on Blogger as B Nutty. When I looked this person up, there wasn’t a single post, no picture and no profile, and here is the part I love—they have only been on Blogger since September 2012 and today is on September 4th. The wording was much in the tone of a man.

Humm, just who could this possibly be? Obviously, someone who does not want to be identified for sure. A coward who stands behind a bogus account to send me an email about a post I put up about two months ago. Sounds like a Kroger employee to me. And, that is a good thing! I may have finally gotten their attention.

But, let’s don’t get side tracked from the mission here, which is to call attention to seriousness of cross contamination in a store, any store, of a product, in this case Boar’s Head products, which are all guaranteed to be gluten free. Publix groceries, in contrast to Kroger, has dedicated Boar’s Head deli cases and uses dedicated equipment, thereby insuring the integrity and safety of this particular product. Guess where we buy our sandwich meat? You got it—Publix.

This is just the tip of the proverbial iceberg. Cross contamination, whether in the manufacturing facility or at the point of sale in the store, is a very real threat to all eating a mandated gluten free diet. The companies responsible really don’t seem to care if someone gets sick on their watch. Neither anyone in management nor their employees are the ones to get sick; those who are Celiac or severely gluten intolerant do!

So, what can we do to help stop this practice? Here is a short list that anyone with a computer, and if you are reading this you certainly have the power to help, can do:
  1. Send emails to companies like Kroger, complaining about their cross contamination and ask them to dedicate equipment and cases to be free of ANY cross contamination.
  2. Send an e-mail to companies, such as Boar’s Head, who are doing their best to provide gluten products only to have the gluten free integrity of their products compromised at the store.
  3. Report such practices to your local health departments. They may not be able to change company policy, but the store will be put on notice they are being watched.
  4. Go to http://www.fda.gov/ and voice your concerns/complaints about (a) a specific problem of cross contamination or failure of a company to properly identify possible contact with the eight recognized allergens, (b) ask for stiffer food allergen labeling laws to include GLUTEN as a recognized allergen and (c) stiffer penalties for companies who do not comply.
  5. Go to http://www.senate.gov/, click on the “Contact Your Senator” link to (a) ask specifically for stricter labeling laws to include GLUTEN and (b) stiffer penalties for companies who do not comply.
  6. Go to http://www.house.gov/, put your zip code in the link to “Find Your Representative” to (a) ask specifically for stricter labeling laws to include GLUTEN and (b) stiffer penalties for companies who do not comply.

There is an old proverb that goes something like this: “It takes a village to raise a child.” Well, it is going to take the entire gluten free community to change food allergen labeling laws and company penalties for non-compliance. Together, we can make a difference and make our voices heard to keep our loved ones safe.

To B Nutty, I say thanks for reminding me to keep Kroger’s practices in front of the people who can make your company change its practices. Without your email, I might not have revisited this subject for a few months. Thanks B Nutty for inspiring me and refueling my fire!


Author: Dr. Jacquelyn P. Horne
Copyright: 2012



Saturday, June 23, 2012

Don’t Let the Chain Gang Get You


Until just a few years ago, we frequented chain restaurants with abandon. When Rick was diagnosed as Celiac/severely gluten intolerant, all of that changed, curtailing our traveling to a great extent.

“Why?” you might ask. The particular chain restaurant you choose for chow is only as good as the owner at franchises such as Ruby Tuesday; the manager and/or chef on duty at the time of your visit; or the dedication of corporate to provide a gluten free option for its gluten free customers. While “Chef’s Cards” (click for link to our Che'fs Card) are helpful, they do not make you bullet proof. As a customer, you have no way of knowing the chef’s card ever reaches the person who is actually preparing the food or, if it reaches them, whether they actually follow the instructions. Is this just one more damn thing down from corporate for them to deal with, or is it advice on how to prevent problems for a customer? I suspect this happens often in the context of a busy food establishment trying to serve the greatest number of customers in a minimum of time. The bottom line is you can eat food that innocently came into contact with food containing gluten even in well meaning restaurants. In those not so careful and do not care, the risk is even greater.

We avoid chain restaurants like the plague, but occasionally get caught enroute and are “forced” to eat at such places rather than unpack the entire car to get to our prepared food. This past Thursday was exactly one of those days. We passed up a rest area right off Interstate 65 where we could have had a picnic lunch opting to eat at the Ruby Tuesday at Exit 130 a couple of miles down the way, thus avoiding having to fight mosquitoes and other insects while eating.
When we asked the hostess for their gluten free menu, she literally had the proverbial “deer-in-the-headlights” look on her face. A waiter proudly came to her assistance and said “No problem” as he reached for their $5 appetizer menu to place on top of the regular menu.
Enter person number 3—another server whose response to a polite request for a gluten free menu was, and I quote, “The manager will have to print you one off.” What do you mean—print one off? There should be one ready and in good shape for every customer who asks for a gluten free menu. By the way, knowing we had asked for a gluten free menu, she still pushed us to order a gluten laden appetizer and later dessert. Do you think she understands “gluten free”? I would wager she does not.

After waiting over 20 minutes for someone to print a gluten free menu, I demanded to speak to the manager who seemed rather, for the lack of a more polite term, a bit miffed to be bothered with us “gluten free” folks. We finally got the menu after the manager had instructed me to “sit down”. That is the term teachers use when unruly students are out of their seats in class. I know; I was a teacher. In this case I was a paying customer.

When I took the manager to task about not having a properly trained staff, he explained that his staff was trained. Now wait just a minute, if this guys folks were so well trained, why in the heck would the waitress press us to order a gluten filled appetizer when we had asked repeatedly for a gluten free menu. My response to this lie was a defiant “NO! Your have not trained your staff.” The three I have spoken with thus far do not know what gluten is or which foods contain gluten.” To that response, I received a disgusted sigh.

My husband and I gave the manager—yes, the manager became our waiter—our orders, both from the gluten free menu. We gave the manager our “Chef’s Card” and insisted he attach it to the ticket. Rick’s meal came back perfect; mine had croutons on top. While it is true I am not intolerant to gluten or have even a slight sensitivity, I ordered from the gluten free menu for two reasons. First and most importantly, I simply feel better not ingesting so much gluten, thus avoiding eating wheat, oats, barley and rye to the degree possible. Second, I was giving the manager a pop quiz—remember, I am a teacher—on gluten free dining in this particular establishment. He and his restaurant got 1 out of 2 meals on that one ticket correct, yielding a grade of “50” which is a big old fat “F” on his report card.

The croutons were truly not a problem for me; I simply put the croutons on the side of the platter and did not eat them. If I were like my husband, however, who becomes extremely ill when exposed to even the slightest bit of gluten, I would have been very sick from the crumbs on the salad.

Instead of just venting at the manager, who seemed not to care and was simply annoyed, I decided to dust off my researcher’s cap and do a little internet sleuthing. I looked up the websites of the last three chain restaurants where we had eaten: Ruby Tuesday, Longhorn Steakhouse and Maggiano’s.

Here is what I learned. Ruby Tuesday is a franchise, meaning that while corporate has responsibility to provide training and guidance and to set policy, the quality of the day-to-day operation is up to the local owner. However, I did find an interesting quote on their website addressing the subject of training extensively. According to their website . . .

           Ruby Tuesday invests millions of dollars in performance training annually, among the 
           most in our industry. We view this investment in our people as a number-one priority for 
           operational success. Our award-winning Quality Training department has been 
           internationally recognized by the American Society for Training and Development, and 
           was presented with the 2006 BEST Award for our devotion to top-box instructional 
           design and our holistic approach to learning. Our in-house Quality Training team 
            touches every single initiative implemented in our restaurants.

I found the last sentence the most amusing. Either the “trainers” do not know the seriousness of Celiac/gluten intolerance or food allergies are not considered an initiative worthy of addressing (all their food allergy information is supposed to be in a single notebook, which in this case had to be printed in its entirety every time someone comes in to this particular establishment with any food allergies). I also found the Ruby Tuesday chain no longer listed on Gluten Free Registry’s website. However, the Ruby Tuesday menu listed on http://glutenfreetravelsite.com/restaurants/, but I could find no reviews of the particular location in Greenville, AL where we ate.

Longhorn Steakhouse’s website did not mention training or having a gluten free menu whatsoever even though this chain is listed extensively on Gluten Free Registry’s website. Similarly, some locations are good with conscientious managers and/or chefs who take the subject seriously. Others, like the Ruby Tuesday manager in Greenville, could not care less.
Oddly, Maggiano’s did not boast about their overall training or their gluten free menu. Maggiano’s is one of a family, aka, chain of restaurants. Having eaten at their Perimeter Atlanta location a few times, I am convinced that this particular location to be dedicated to keeping their customers happy and safe. When asked about a gluten free menu, the hostess simply smiles and explains she will have one of the chefs on duty come to our table to talk with us. Every time the chef will cheerfully ask what we are in the mood to eat. We tell him, and he takes it from there. Even the servers remember us from one time to the next, including what we ordered and the type of wine we like. Now that is what I call service! A little expensive? Yes! Worth the money (and piece of mind)? Absolutely!

A couple of sites you might find helpful when navigating gluten filled waters circling the chain restaurant world include:

·         www.glutenfreeregistry.com/ This one provides a worldwide map. You simply type in the location; little balloons reflect gluten free restaurants in that particular area. Simply click on the balloons for the names. You can also print a list or gluten free restaurants located in the area you are interested in visiting. The site also allows you to leave reviews, which I find helpful.
·         http://glutenfreetravelsite.com/restaurants/ This site provides menus as well as locations around the world. You can leave reviews if you are a registered user of this website.
Being a southern native, I have always been very cognizant of the civil strife many of our citizenry experienced earlier in our history. Asking for a gluten free menu in a restaurant that does not care if you eat a safe meal or not can be likened to Rosa Parks demanding a seat in the front of a bus in Montgomery Alabama. Maybe the gluten free community should learn a lesson from her and insist on being treated equally to restaurant patrons who can eat anything. 




Saturday, June 16, 2012

When Reading Food Labels Simply Isn’t Enough

I know you haven't heard much from me this week, but I have been busy writing. No, not just my weekly column or new recipes for you, but asking for stronger labeling laws and stiffer penalties for companies who do not follow them.

This post is a long read, but worth your time. I am asking everyone who takes the time too read this to its entirety to please at least contact the FDA. The next one sick could be you.

 I have had my share of really weak employees with a poor work ethic. And, they think no one will ever know.

In retail or even academia, the two arenas where I spent the bulk of my career, that presumption just might play. But, when you are talking about food safety, you will always get busted. When I was catering, my rule of thumb for food safety was three days and it’s out even though the State Health Department allowed for food to be held for seven day—too long for me.

Food does have to be tainted to make a Celiac or someone gluten intolerant really, really sick. To fully understand this cryptic title, you have to travel back in time to April 7, 2011. The place was a little town in southwest Alabama, Jackson to be specific. I was thrilled to be spending three days in the town where I learned to ride a bicycle, got my first kiss, had my first date, proudly wore honor cords at graduation and sadly said farewell to my beloved parents. The high school I attended was having a “Grand” reunion spanning 14 years, and my classmates were the babies of the group.

Knowing how extremely sensitive my husband is to gluten, I do not travel anywhere without a pocketful of “Chef’s Card” along with breakfast and usually lunch foods, depending on where we will be. Going into the one and only restaurant open at the end of the first evening’s activities, we spoke personally with the owner, explaining the problem and giving him our “Chef Card”. He assured us there would be no problem. Later that night, Rick began to feel bloated and very uncomfortable. Determined not to “ruin” my grand reunion, he gutted out his discomfort.

To make a long story short, the inflammation created in his digestive system caused his diverticulosis to turn into diverticulitis. The result was a strong regimen of antibiotics causing a second extreme reaction—his skin and much of his digestive system became necrotic. As a result, Rick lost 26 pounds in 21 days, nearly costing him his life.

So, what happened? Apparently Rick’s steak was grilled on the same grill where this steak place grilled the Texas toast that is served alongside every steak, except ours.

I have no way of proving my theory, but I would wager the cook said to himself when reading our card, “It’s late, and no one will ever know”. He was oh so wrong! We knew for almost four long months

As those of us either with a Celiac or one who is severely gluten intolerant in our midst know, we read every word on the label of every product we buy, causing me hours and hours of time on the phone in the aisles of the grocery stores I frequent. For what it worth, I shop every store in the area plus Auburn University’s Meat Lab and local farmer’s markets.

Last Monday, my sweet husband ate dried mangoes distributed through Kroger under the name of Amport Foods, a company located in Minneapolis, and had a really bad reaction to gluten. How do we know this to be true? This one food was one we had never tried before, and true to form, he was extremely sick within 30 minutes of ingesting. The allergen warning on the label simply mentioned nuts. Rick is not allergic to any type of nut.

Not only did I send a scathing complaint to the company, I also asked Gigi Stewart of Gluten Free Gigi, Inc. to weigh in which she did admirably. She found among other things that:
a. All equipment is supposedly cleaned in between various allergens and each night when manufacturing and packaging ends.
b. Products can be randomly run on different equipment.
c. While wheat-containing breadsticks and sesame sticks are produced in the same facility as Amport's dried fruits, they say there is no airborne wheat or other gluten-containing flours in the facility.

In Amport’s email to me, they said there was no requirement to list gluten and suggested we simply not purchase their products.

Here is my response, in part, to Amport’s email to me:

“First, wheat is one of the allergens required by law to list as an allergen warning. Since your company produces wheat-containing breadsticks and sesame sticks in the same facility and on the same equipment, the label on the dried mango by law should have stated such.

Second, randomly running products on different equipment is the epitome of cross-contamination.

Third, there is no way without a very elaborate exhaust system and extensive allergen testing procedures in place to say with certainty your company has no airborne wheat or other gluten-containing flours in its facility.

Fourth, . . . Anyone who handles food, i.e, from those who gather crops in the fields to the truckers delivering it to the producers and manufacturers to those who sell food, cook and prepare food and serve food, have a moral obligation to ensure their food does not make anyone sick. And, when companies like American Importing Co Incorporated allows food to be contaminated during the processing and packaging and then does not take responsible action to warn innocent consumers, persons like yourself do not get sick; innocent people like my husband do.”

Finally, the point is not whether we will purchase any more of their products (we won’t), but whether any additional unsuspecting consumers will be injured by their improperly labeled products.

Let’s hold all companies accountable for their actions. And, just what can you do to toward this effort? For one thing, always put your complaint in writing. Companies do not have to give a written response, but most will. Another thing that all of us should do is to keep the pressure on FDA and our Senators and Representatives to (a) push for stronger labeling laws that include gluten as an allergen and (b) enact laws calling for stiff penalties for non-compliance. You can share your thoughts with FDA by writing to:

The Division of Dockets Management
HFA-305
Food and Drug Administration
5630 Fishers Lane, Room 1061
Rockville, MD 20852

To find the address of your Congressional Representative go to http://www.house.gov/ and that of your Senator go to http://www.senate.gov/. A friend of mine has a doctoral specialty in food safety said to keep your comments brief and factual, ending with a request for help in changing labeling laws and strengthening penalties.

A few other resources you may want to send your concerns, complaints or requests to include:
1. U S Food Safety, a private watchdog group that monitors recalls and much more
2. United States Department of Agriculture. The address for the Secretary can be found at http://www.usda.gov/wps/portal/usda/usdahome.

And, you will definitely want to visit Gigi Stewart’s website at Gluten Free Gigi (http://www.glutenfreegigi.com/#) for more information on cross contamination and what to do if you accidentally ingest gluten.